Tag Archive: choice

Becoming young people friendly

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“Services can still do more to become young people friendly, particularly by listening more to service users and parent/carers. Services also need to listen to young people’s views more, on an ongoing basis, to help ensure that services develop in a way that meet young people’s needs. There should also be more choice for young people about the level of involvement of their parent/carers in their care.”

HealthWatch Leeds. Read more here

The criteria cover 10 themes:

  1. Accessibility
  2. Publicity
  3. Confidentiality and consent
  4. Environment
  5. Staff training, skills, attitudes, values
  6. Joined-up working
  7. Involvement of young people in feedback, monitoring and evaluation
  8. Health issues for adolescents

There are two further themes focusing on specialist and targeted provision:

  • Sexual and reproductive health services
  • Specialist and targeted child and adolescent mental health services (CAMHS)

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Young people’s emotional and intellectual growth is often affected

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“Young peoples’ emotional and intellectual growth is often affected. Daily interactions on the ward, school work and the therapeutic programme is used to collect this information which is discussed in MDT ward rounds and management meetings. The delivery of the different levels of stimulation can then be tailored to the individual’s needs.”

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Meals are prepared at the unit

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“Meals are prepared at the unit based on what young people order from the menu. There is a 4 week rotating menu with a choice of hot and cold options. All young people are expected to eat in the dining room together at lunch and tea times. If they have any dietary requirements or allergies they are asked to let staff know as soon as possible so that we can cater for these. If young people bring snacks to the unit, staff will show them where they need to be stored.”

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Unique diet plan

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“All young people have a diet plan designed specifically for their own needs.  Their diet plan tell them how many times per day they are expected to eat and drink. They can choose what they would like to eat from a varied selection of meal and snack options.”

 

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Talking in confidence

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“All patients have opportunity to talk in confidence about worrying thoughts, feelings or behaviour. They are offered a 1:1 session with their allocated nurse at least once per day. We try to give them a choice of time and location for these sessions. Some young people have particular times of the day where their mood is worse or where they have more headspace, and some are just not morning people!”

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