Tag Archive: publications

Relationships between parents and schools

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Improved relationships between parents and schools are particularly important in sustaining positive outcomes for young people. (From:https://www.gov.uk)

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Families need to know what they have a right to expect, who is responsible for delivering it and what they can do if they don’t get it. (From:http://www.publications.parliament.uk/pa/cm201415/cmselect/cmhealth/342/34209.htm)

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Providing multiple interventions within families is important in improving young people’s outcomes. From https://www.gov.uk/government/publications/intervening-to-improve-outcomes-for-vulnerable-young-people-a-review-of-the-evidence

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Support plans include a record of the key outcomes and targets to be achieved (e.g. improved family functioning, improved household management skills, reduction in antisocial behaviour). From https://www.gov.uk/government/publications/intervening-to-improve-outcomes-for-vulnerable-young-people-a-review-of-the-evidence

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The role of unit staff is critical in affecting a positive culture…Effective training is essential for all staff about how to communicate with children and young people, how to treat them with dignity and respect even when their behaviour is challenging. From:http://www.publications.parliament.uk/pa/cm201415/cmselect/cmhealth/342/34209.htm

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Keeping in touch using the internet – safely using social media

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This guide by Foundation for People with Learning Disabilities includes easy-to-grasp tips on how to use social media such as Skype, Facebook, Email and Twitter safely.

Download it here

 

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Normalising the Experience for Young People 

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While young people wanted more activities to keep them busy, chatting with staff about normal, everyday subjects was seen as very important. An inpatient stay is not a usual part of development, so many staff acknowledged the importance of normalising the experience for young people. Some young people found a constant focus on ‘mental health’ detrimental, and wanted their treatment and care to be integrated into the context of their lives.

Source: Where Next by YoungMinds

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Self-review tool for quality criteria for young people friendly health services

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The Department of Health ‘Quality criteria for young people friendly health services’ has been designed to help commissioners and providers of health services to improve NHS and non-NHS health services. The quality criteria provide good practice guidance based on local practice and evidence of what will improve patient experience and health outcomes for young people. Use of the quality criteria also helps to encourage young people to share in decisions about their health, and to increase effective use of NHS and public health services.

https://www.gov.uk/government/publications/quality-criteria-for-young-people-friendly-health-services

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Becoming young people friendly

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“Services can still do more to become young people friendly, particularly by listening more to service users and parent/carers. Services also need to listen to young people’s views more, on an ongoing basis, to help ensure that services develop in a way that meet young people’s needs. There should also be more choice for young people about the level of involvement of their parent/carers in their care.”

HealthWatch Leeds. Read more here

The criteria cover 10 themes:

  1. Accessibility
  2. Publicity
  3. Confidentiality and consent
  4. Environment
  5. Staff training, skills, attitudes, values
  6. Joined-up working
  7. Involvement of young people in feedback, monitoring and evaluation
  8. Health issues for adolescents

There are two further themes focusing on specialist and targeted provision:

  • Sexual and reproductive health services
  • Specialist and targeted child and adolescent mental health services (CAMHS)

Get the kit here

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There are a few excellent guides on how to provide a young person friendly service, including

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